Is everything made for petites?
Yes! Every style we carry is designed specifically for women 5’3” and under. We partner with petite-focused and petite-friendly brands to ensure the proportions — inseam, rise, sleeve length, and fit — are right for petites.
How Long Does An Order Take To Arrive?
We currently ship within the United States only. Standard shipping usually takes 3–10 business days once your order leaves our fulfillment center. You’ll receive a tracking email as soon as your order is on the way. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
How To Return My Items?
We accept returns within 14 days of delivery for items in new, unworn condition with tags attached. Start a return request through our return portal. Once approved, you’ll receive a prepaid shipping label. Refunds are processed back to your original payment method once your return is received.
Can I exchange instead of returning?
At this time, we don’t process direct exchanges. We recommend returning your item and placing a new order for the size or style you’d like.
How Can I Choose The Right Size For Me?
Most product pages includes a size chart and model details (height and size worn) to help you pick your best fit. Because all of our pieces are designed for petites (5’3” and under), you’ll notice shorter inseams, adjusted rises, and proportioned sleeve lengths compared to standard sizing. If you’re unsure, reach out to us at support@etelapetite.com. We’re happy to help!
Which Payment Methods Do You Accept?
We accept major credit cards, PayPal, Shop Pay, and other common digital wallets. At checkout, you’ll see all available payment options for your order.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
Can I cancel or change my order?
We don’t offer cancellations once an order has been placed. However, if you contact us within 30 minutes of your purchase at support@etelapetite.com, we’ll do our best to accommodate changes before your order begins processing.